Terms and Conditions
Last Updated: June 30, 2026
Welcome to the website of Acro Distributors. These Terms and Conditions ("Terms") govern your use of our website, products, and services related to LED Matrix Signs, LED lighting, and customized blinds in Canada. By accessing our website or purchasing from us, you agree to be legally bound by these Terms.
1. Use of Website and Services
- Our website provides information, products, and services for lawful purposes only.
- We reserve the right to modify, suspend, or discontinue any services without notice.
- You must not use this website for fraudulent, misleading, or unauthorized advertising activities.
2. Orders, Payments, and Transactions
- Currency: All prices are listed in Canadian Dollars (CAD).
- Order Discretion: We reserve the right to refuse, cancel, or limit any order.
- Payment: Full payment is required before an order is processed or shipped.
- Errors: We reserve the right to correct pricing or description errors and cancel affected orders, even after payment.
- Security: Payments are handled via secure third-party gateways; we do not store full payment details.
3. Shipping, Returns, and Final Sales
- Timelines: Delivery estimates are non-binding and subject to supplier or carrier delays.
- Backorders: Customers agree to wait for delivery based on product restocking timelines.
- Final Sale Items: Custom, programmable, or made-to-order products (including LED matrix signs and customized blinds) are Final Sale.
- Defects: Final Sale items are non-refundable unless proven defective upon delivery.
- Reporting Window: Product defects or shipping damage must be reported within 7 business days of delivery.
- Return Logistics: Approved returns must be shipped to our facility in Calgary, AB.
- Return Costs: The customer is responsible for return shipping fees unless the product arrived defective.
4. Product Use, Installation, and Disclaimer
- Our products are intended for decorative, informational, or promotional use.
- Customers assume all responsibility for proper installation according to supplied manuals.
- We are not liable for malfunctions, injuries, or property damage resulting from improper installation or misuse.
- Customers must verify product suitability for their local environment or vehicle laws before purchase. [1]
5. Warranty Policy
- Standard Goods: Products are provided on an "as is" and "as available" basis unless explicitly stated otherwise.
- Exclusions: Normal wear and tear, unauthorized modifications, vandalism, and negligence are excluded from all warranties.
- Claims: Defective claims require digital proof (photos or video) sent to our official email.
6. Limitation of Liability
- We do not guarantee that our website will be completely uninterrupted or error-free.
- We are not liable for loss of data, loss of business revenue, or indirect damages.
- Our total liability shall never exceed the exact amount paid by the customer for the specific product or service.
7. Intellectual Property and Media
- All text, images, videos, graphics, and logos are the intellectual property of Acro Distributors.
- You may not copy, reproduce, or distribute our media for commercial purposes without written consent.
- Product Visuals: Images and videos are for illustration; minor variances in colour, size, or brightness are not defects.
8. Privacy & Data Protection
- Your use of this site is governed by our Privacy Policy, compliant with Canadian privacy laws.
- No sensitive financial details are stored directly on Acro Distributors' servers.
9. Force Majeure
- We are not liable for delivery delays or failures caused by events outside our reasonable control.
- This includes natural disasters, supply chain disruptions, customs delays, and government actions.
10. Governing Law and Jurisdiction
- These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada.
- Any legal disputes shall be handled exclusively within the courts located in Calgary, Alberta.
11. Contact InformationFor questions regarding these Terms, please contact us at:
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Acro Distributors.