Terms and Conditions

Effective Date: December 17, 2025

Welcome to the website of Acro Distributors. These Terms and Conditions ("Terms") govern your use of our website, products, and services related to LED Matrix Signs in Canada. By accessing our website or purchasing from us, you agree to be legally bound by these Terms. If you do not agree, please do not use our website or services.

• Our website provides information, products, and services related to LED matrix signs and accessories.
• You agree to use this website for lawful purposes only and in accordance with these Terms.
• We reserve the right to modify, suspend, or discontinue any part of the website or services at any time without notice.

• All prices are listed in Canadian dollars (CAD) unless stated otherwise.
• We reserve the right to accept, refuse, cancel, or limit any order at our sole discretion.
• Payment must be received in full before an order is processed or shipped.
• All payments made on our website are processed through secure, trusted third-party payment gateways. We do not store or have direct access to your full payment details.
• In case of pricing errors, product description errors, or system issues, we reserve the right to cancel or correct orders, even after payment has been made.

• Shipping timelines are estimated only and may vary due to carrier delays, customs processing, supplier delays, or unforeseen circumstances.
• Some products may be temporarily out of stock. In such cases, customers agree to wait for shipment based on product availability and arrival time.
• Customers are responsible for providing accurate shipping information.
• Returns, refunds, or exchanges are subject to our Return & Refund Policy.
• Custom, programmable, or made-to-order products (including LED matrix signs, LED lights, and customized blinds) are final sale and non-refundable, unless proven defective upon delivery.

• Our products are intended for decorative, informational, or promotional use only.
• Customers are responsible for proper installation and use according to the provided manual or instructions.

Acro Distributors is not responsible for damage, malfunction, injury, or loss resulting from:

• Improper installation or misuse
• Failure to follow instructions or safety guidelines
• Unauthorized modifications or repairs
• Customer negligence or carelessness
• Theft, vandalism, or accidental damage
• Certain products may not be suitable for all environments or vehicles. Customers must verify suitability before purchase.

• We make reasonable efforts to ensure the accuracy of information on our website; however, we do not guarantee it is error-free, complete, or current.

We are not liable for:

• Website downtime or technical issues
• Loss of data, revenue, or business
• Indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the product or service.

• All content on this website, including text, images, videos, graphics, logos, and product descriptions, is the intellectual property of Acro Distributors, unless otherwise stated.
• Product images and videos are for illustration purposes only. Actual products may vary slightly in colour, size, brightness, or appearance.
• Such variations do not qualify as defects.
• You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.
• Attribution does not grant permission for reuse unless explicitly authorized.

You agree not to:

• Engage in unlawful, fraudulent, or misleading activities
• Post or transmit hate speech, harassment, bullying, or abusive content
• Upload viruses, malware, or harmful code
• Use the website for spam, promotions, or unauthorized advertising
• Attempt to gain unauthorized access to systems or user accounts

• If user accounts are offered, you are responsible for maintaining account confidentiality.
• We reserve the right to suspend or terminate accounts that violate these Terms without notice.

• Your use of this website is also governed by our Privacy Policy.
• All customer information is handled in accordance with applicable Canadian privacy laws.
• Payment information is processed securely through third-party providers and is not stored by Acro Distributors.

• Products are provided "as is" and "as available", unless otherwise stated in writing.
• Acro Distributors makes no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or uninterrupted performance.
• Normal wear and tear, misuse, improper installation, or customer negligence are not covered under any warranty.

• Our website may contain links to third-party websites.
• We are not responsible for the content, policies, or practices of third-party sites.

• Acro Distributors shall not be held liable for delays or failure to perform resulting from events beyond reasonable control, including but not limited to natural disasters, supply chain disruptions, strikes, transportation delays, or government actions.

• These Terms are governed by the laws of Canada and the applicable provincial laws.
• Any disputes shall be resolved within the jurisdiction of the Canadian courts.

Any disputes shall be resolved within the jurisdiction of the Canadian courts.

• We may introduce new products or categories in the future, including but not limited to LED lights and customized blinds.
• These Terms and Conditions will apply to all current and future products unless stated otherwise.
• We reserve the right to update, modify, or discontinue products, services, or pricing at any time.

• We reserve the right to update or modify these Terms at any time.
• Continued use of the website after changes indicates acceptance of the updated Terms.

If you have questions about these Terms and Conditions, please contact us at:

Acro Distributors

Business Address: Calgary, AB, Canada

Email: info@acrodistributors.ca

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Acro Distributors.